VPNSetup Guide

Create an Account and Open the User Dashboard

Start by opening the VPNZG user dashboard using the “Free to use” option below. The main site has guides and plan details; the user dashboard is where you manage your account, orders, subscriptions, and clients. Follow the prompts to create an account with a username and password—no email address required. Choose a username you’ll recognize and a password you don’t use on other sites, so you can keep track of your account when signing in on different devices.

After submitting the form, check that you’ve reached the account overview. If you’re still on the form, look for a message near the field, make the requested change, and submit again; there’s no need to keep refreshing. If you already have an account, select “Log in” from the navigation and continue with it. Creating another account won’t automatically transfer your existing orders or subscriptions.

Once you’re in the dashboard, take a moment to locate the account overview, plans, client downloads, and support tickets. Save your login details somewhere secure before choosing a plan. Being able to open the dashboard means your account is working; it doesn’t mean your device is connected to an international route yet. You’ll need to import your subscription and configure the client in the steps below.

The “Free to use” option on this page takes you to the account creation process. Plan prices are shown on the plans page and in the dashboard. Next, compare the data allowance and billing terms before choosing a plan. You don’t need to configure every client while creating your account.

Choose a Plan and Check Your Order Status

Open the plans section in the dashboard and decide whether a monthly subscription or a data package suits you better. Monthly subscriptions work well for regular use: ¥9.9/month for 60GB, ¥18/month for 250GB, or ¥28/month for 500GB. Data resets monthly on the activation date. For occasional access to international services, consider a data package: ¥158/300GB, ¥358/1000GB, or ¥658/3000GB. Data is used until it runs out and never expires. Compare how the data is used and reset, not just the total price on each card.

After choosing a plan, check the plan name, data allowance, price, and billing terms on the order, then complete payment as prompted in the dashboard. VPNZG supports Alipay, WeChat Pay, and USDT. Available payment options are shown at checkout. After paying, return to the user dashboard to check the order status. Don’t assume the plan is active just because the payment page has closed.

Once the account overview shows your plan and available data, you can move on to getting your subscription. If payment is complete but the dashboard still shows processing, check the order status again and make sure you’re signed in to the account used to place the order. Don’t pay again just to make the plan appear before the status is confirmed. Keep your order details and contact support through a dashboard ticket so the issue can be checked.

All plans support unlimited simultaneous devices and come with a 14-day money-back guarantee. If you upgrade a monthly subscription mid-cycle, the price difference is converted into remaining days; review the confirmation details in the dashboard before upgrading. For a full comparison of monthly subscriptions and data packages, see the complete plan guide. This tutorial continues from the point where your plan is active.

Get Your Subscription and Prepare the Client

Return to the account overview and find the subscription section. The subscription link lets your client retrieve the route configuration for your account. It isn’t an installer or a regular webpage to revisit in your browser. If the dashboard offers an import option for your client, use it to avoid missing characters when copying the link manually.

To import manually, use the dashboard’s copy option to get the full link, then leave it on your clipboard for now. Don’t copy only the visible portion of the text, and don’t add spaces, line breaks, or notes around the link. Paste it directly into your client. There’s no need to share the actual link in a chat, public document, or online link checker.

A subscription link may contain credentials used to identify your account, so protect it like your login details. When contacting support, describe the steps you took, the error message, and the platform you’re using. Hide your subscription URL and other sensitive information in screenshots. If you think someone else may have obtained the link, check whether the dashboard offers a reset option or contact support through a ticket. After changing the link, update it on every device where it was imported.

If there’s no usable subscription in the account overview, check your plan status instead of trying a random link from the internet. It’s fine if you haven’t installed a client yet; you can get one from the downloads section in the dashboard. Installing the client prepares the app; importing the subscription adds the routes. Keeping these steps separate makes it easier to find where something went wrong.

Import a client for your platform

Open the client downloads section in the dashboard, choose the platform for your current device, and read its import instructions. VPNZG supports Windows, macOS, Android, iOS, and Linux. For non-iOS platforms, sign in to download the client; iOS availability requirements are handled in the dashboard. Get your subscription from the dashboard after signing in; this page doesn’t provide direct installer links. If you already have another client installed, first make sure it supports the subscription format provided in the dashboard. A similar name alone doesn’t guarantee compatibility.

The platform guides below assume the client is installed and you’ve already got your subscription. To add it manually, open configuration or subscription management, then look for an option such as Add or Import from link. Paste the link and save. Refresh the subscription and check that a route list appears, then select the configuration you just added. If you see a name but no routes, the import usually isn’t complete.

Windows: Import Using the Desktop Client

Get the VPNZG client for Windows from the dashboard, install it, then open its configuration or subscription settings. If the dashboard offers an import action, open the client first, return to the dashboard, and follow the prompt to allow the browser to open the app. To import manually, paste the subscription link into the client’s add-configuration option. Give it a name you’ll recognize, save, and refresh. Once the route list appears, select this configuration for use.

When connecting for the first time, watch for prompts to enable the system proxy or grant network access, and follow the dashboard instructions. For now, avoid running other tools that change proxy settings; a later app may overwrite the settings made by the first. Complete the import first without adjusting advanced rules. You’ll test the route at the end.

macOS: Add the Subscription and Check Permissions

Choose the macOS client in the dashboard and install it as instructed. Open the app and go to configuration, subscriptions, or configuration management. Use the import-from-link option to paste the full subscription. If the dashboard launches the app for you, make sure it opens the client you intend to use. Save the configuration, refresh the routes, and confirm that the newly imported item is selected rather than an older configuration.

If macOS asks for permission to set up network or proxy settings, check the app name and grant the required permission as described by the client. If the import succeeds but the website you’re testing hasn’t changed, keep the current configuration and check the connection toggle and system proxy status. There’s no need to immediately delete and reinstall the app. Installation, permissions, and subscription updates are separate steps; checking each one makes troubleshooting easier.

Android: Allow the Connection Request After Importing

Get the VPNZG client for Android from the dashboard and install it. Open the app and find the subscription, configuration, or add option. Paste the subscription link copied from the account overview, save it, refresh, and select the imported configuration. If the dashboard supports direct import, your device may ask which app to use. Choose the client you just installed and intend to use, not your browser or an unrelated app.

When you start the connection, Android may ask for permission to set up a VPN connection. Check the app and allow the request. A VPN indicator means the network connection configuration is enabled, but you still need to open a webpage and test it in the next step. If the connection has stopped when you return to the app, check the client’s message and Android’s background activity settings. Follow the dashboard instructions rather than changing every system setting at once.

iOS: Get and Import the Client as Instructed in the Dashboard

Open the iOS client section in the user dashboard and follow the availability requirements shown there and the App Store prompts. Your App Store region and account status may affect availability, so follow the current instructions in the dashboard. The main site doesn’t offer alternative download links, and you don’t need to share your account credentials with anyone to install the app for you. If you can’t continue, note the message you see and send it through a support ticket.

After installation, use the import option in the dashboard if available. To import manually, open the subscription or configuration section in the client, choose Add from link, paste the link, and refresh. On the first connection, iOS may ask permission to add a VPN configuration. Confirm as prompted, then return to the client, choose a route, and connect. A subscription isn’t a reason to install an unknown profile from a webpage; use the dashboard and the corresponding app.

Linux users can also choose the relevant client and configuration guide in the dashboard. For distribution-specific or permission issues, see the Help Center. Whatever platform you use, refreshing the subscription should display routes, not just an empty configuration. Once the import is complete, you can test the connection; there’s no need to enable every advanced option just to finish setup.

Connect to a route and verify it works

Choose a route in the current configuration, connect, and check that the client shows a connected status. If this is your first time, start with one of the popular regions shown in the dashboard, then choose another region if needed based on the service you want to use. VPNZG covers 120+ countries and offers 250+ routes. Access to a third-party service also depends on its regional rules, account eligibility, and current exit route, so a region name alone doesn’t guarantee access.

Next, reopen an international website you want to visit and check that it loads and displays the content you need, such as the login page, text, or images. If it was already open, refresh it so you don’t mistake cached content for a successful connection. Check both that the client is connected and that the service works; a changed toggle alone doesn’t confirm the whole connection is working.

If no websites load, disconnect the client and check that your local network works normally, then reconnect. If your local network works but the connection still fails, check that your plan is active, you have data available, the subscription is up to date, and the correct configuration is selected. Change one setting at a time and test again. Avoid switching routes, changing rules, and reinstalling the app all at once, or you won’t know what fixed the problem.

If regular websites work but a particular service reports a region or account restriction, read its message, check the regions it supports, and choose a route that meets its requirements. For help choosing a route type and region, see the route list. Differences between IEPL dedicated lines, transit, and direct connections—and how to choose a billing option—are covered in the service selection guide. We’ll keep this setup guide focused on getting connected.

Once connected, you can repeat the process—get the client, import your subscription, and test the connection—on other supported platforms. Unlimited devices can be connected at the same time. Each device still needs its own installation and authorization; connecting one device doesn’t configure the others. If routes change, refresh the subscription in the client and select a route again. Disconnect normally in the client when you’re done.

Still stuck? Check the Help Center for your specific issue. For assistance, open a support ticket in the user dashboard. Include your device platform, the step you reached, and the message you saw. A screenshot with sensitive information hidden is more helpful than simply saying “it won’t connect.”